Delivery Information

Coronavirus (COVID-19) Customer Notice:

We are open and operating as normal, with all of our usual delivery options, while taking extra care to handle and get your deliveries to you safely.

Step By Step Delivery Guide:

How To See The Delivery Options Available To You

  • Choose your products and once you have added them to your basket proceed to the checkout page.
  • Enter your delivery address details at check out.
  • Now scroll down below, where you will see the delivery options available to you based on your delivery address.


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UK DELIVERY INFORMATION:

Same Day Dispatch

We offer Same Day Dispatch on all orders before 4:00PM from Monday to Friday.


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Free Click & Collect

All orders can be placed for free Click & Collect at our main Shisha Vibe store in London Bridge or our Surrey Quays store. Orders can be collected immediately on any day of the week.

London Bridge:

  • Monday to Friday: 1:00PM-8:00PM
  • Saturday: 4:00PM-7:00PM 
  • Sunday: 4:00PM-6:00PM

Surrey Quays: Unit 42 (Next To Halifax Bank) Surrey Quays Shopping Centre, Redriff Rd, London SE16 7LL

  • Monday to Saturday: 11:30PM-6:00PM
  • Sunday: 11:30PM-5:00PM

It may be best to call us on 02071013122, prior to you placing a click & collect order.


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London Same Day Courier - From £3.99... Read On For More Information

Same Day Delivery: Order by 4pm

Currently this option is only valid for London deliveries. We offer a Same Day  Courier Service as long as you order before 4:00PM. This delivery option is valid Seven Days a week. For Customers that live within 5 miles of our London Bridge store, this delivery option will cost 3.99 – For customers that live further than the 5 miles, each extra mile is charged at £1 per mile.


Royal Mail UK Guaranteed Next Day Delivery - From £2.49...

Delivery Aim: Next Working Day

  • Orders placed before 4pm (Monday to Friday) will be dispatched on the same day. Orders placed after Friday 4pm will be dispatched on the next working day.
  • With Royal Mail Special Delivery Guaranteed by 1pm: We aim to get you your order the next Working Day.
  • For Orders that cost Less then £60 – This delivery option costs £7.99. Spend £60 to get this option at £4.99. Spend £80 to get this option at £3.49. Spend £100 to get this delivery option at £2.49.


Royal Mail Second Class Signed For - £2.99 FREE FOR UK ORDERS ABOVE £20

Delivery Aim: 2-3 Working Days

  • Orders placed before 4pm (Monday to Friday) will be dispatched on the same day. Orders placed after Friday 4pm will be dispatched on the next working day.
  • With Royal Mail Second Class Signed For: We aim to get you your order in 2-3 Working Days.
  • This delivery option is FREE for all UK customers on orders above £20.


Royal Mail First Class Signed For - £3.25

Delivery Aim: 1-2 Working Days

  • Orders placed before 4pm (Monday to Friday) will be dispatched on the same day. Orders placed after Friday 4pm will be dispatched on the next working day.
  • With Royal Mail First Class Signed For: We aim to get you your order in 1-2 Working Days.


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INTERNATIONAL DELIVERY INFORMATION:

Royal Mail Europe - £7.99

Delivery Aim: 3-5 Working Days

  • We ship to all countries in Europe for the price of £7.99. If you would like your delivery to be tracked and signed for, we have this option available for £11.99
  • With International Delivery to Europe, we aim to get you your order in 3-5 Working Days.


Royal Mail Worldwide - £11.99

Delivery Aim: 5-7 Working Days

  • For the Rest of the World, we offer shipping at £11.99.
  • With Worldwide International Delivery, we aim to get you your order in 5-7 Working Days.

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