Delivery Information

If you live in the following countries listed below and would like to purchase any of our products, then you will need to make payment via direct bank transfer, as our payment processing provider does not allow us to take payments through credit or debit card, when shipping to the countries listed below.

USA, Israel, China, Hong Kong, Iceland, Iran, Malaysia, Philippines, Russia, Saudi Arabia, Singapore, Slovakia, United Arab Emirates and India

You can contact us for our business bank details, for direct bank transfer payments.

Step By Step Delivery Guide:

How To See The Delivery Options Available To You

Here’s how you can place your order:

  • Select the products you want to purchase and add them to your basket.
  • Go to the checkout page.
  • Provide your delivery address information.
  • Scroll down to see the delivery options available to you based on your delivery address.

UK Icon - vape shop same day delivery


Same Day Dispatch

Orders placed before 4:00PM Monday-Friday will be dispatched on the same day.

Please Note: Royal Mail Domestic & International Orders placed on the weekend will be dispatched on the following Monday.

Courier Icon - same day delivery vape liquid

London Same Day Courier - From £3.99... Read On For More Information

Same Day Delivery: Order by 4pm

Our Same Day Vape Delivery Service is available for London deliveries only. Furthermore, to qualify, your order must be placed before 4:00 PM. Additionally, this service is available seven days a week, providing you with a quick and convenient delivery option when you need it the most. Moreover, our Same Day Courier Service is a reliable and efficient way to receive your orders, ensuring that you have your purchases in hand as soon as possible. With this in mind, take advantage of our Same Day Courier Service for fast and hassle-free deliveries within London.

Customers who live within 5 miles of our London Bridge store will be charged £3.99 for this delivery option. For those who live further than 5 miles, an additional £1.50 per mile will be added to the cost for the next 2 miles, with the subsequent miles after 7 being charged £2 per mile.

  • At Shisha Vibe, we take pride in offering fast same-day delivery across London. To manage this service effectively and maintain affordable pricing, we subsidise our deliveries, relying on a third-party courier service to transport your orders swiftly and safely. To keep these costs manageable, we strategically group orders for specific geographic areas – North, East, South, and West London. This consolidation is vital for the cost-effectiveness of our operation.
  • Unfortunately, this may mean we have to cancel an order if it’s located too far away, if it only includes low-cost items like disposable vapes, or if it’s the sole order in a specific area for the day. We deeply regret any inconvenience this may cause and we don’t take such decisions lightly.
  • However, these measures are essential to ensure we can continue to provide this same-day delivery service to all customers, while keeping our prices competitive. We are truly grateful for your understanding and cooperation in this regard.

Click Collect Icon - Same-Day Supplies

Free Click & Collect

You can place an order for free Click & Collect at our main Shisha Vibe store in London Bridge or our Surrey Quays store. Furthermore, orders can be collected immediately on any day of the week. Additionally, this convenient service allows you to order online and pick up your purchase at a store near you, saving you time and shipping costs. Moreover, our friendly and knowledgeable staff will be happy to assist you with any questions or concerns you may have about your order. So, if you’re in the area, take advantage of our free Click & Collect service and get your order fast.

London Bridge store hours:

  • Monday-Friday: 1:00PM-8:00PM
  • Saturday: 4:00PM-7:00PM
  • Sunday: 4:00PM-6:00PM

Surrey Quays store location: Unit 42 (Next To Halifax Bank) Surrey Quays Shopping Centre, Redriff Rd, London SE16 7LL

Surrey Quays store hours:

Monday-Saturday: 11:30AM-6:00PM

Sunday: 11:30AM-5:00PM

For your convenience, it’s a good idea to call us at 02071013122 before placing a Click & Collect order.

Royal Mail Tracked 48 Shipping - £2.99 FREE FOR UK ORDERS ABOVE £20

Delivery Aim: 2 Working Days

  • Orders placed Monday to Friday before 4pm will be dispatched the same day. Orders placed after 4pm on Friday or over the weekend will be dispatched on the next working day.
  • UK customers can enjoy FREE delivery via Royal Mail Tracked 48 Shipping on orders over £20. Delivery time is typically 2  working days after being dispatched.

Royal Mail Tracked 24 Shipping - £3.25

Delivery Aim: Next Working Day

  • Orders placed before 4pm (Monday to Friday) will be dispatched on the same day. Orders placed after Friday 4pm will be dispatched on the next working day.
  • With Royal Mail Tracked 24 Shipping: We aim to get you your order by the next working day after being dispatched.

Royal Mail Special Guaranteed Saturday Delivery - £11.99

Delivery Aim: Saturday

  • At Shisha Vibe, we understand that receiving your order precisely when needed can be crucial. That’s why we offer a Royal Mail Special Guaranteed Saturday Delivery service. This option is ideal for customers who either wish their orders to arrive on the forthcoming Saturday or for those who place orders on Fridays but require a guaranteed delivery on the following Saturday. Please note, if you choose the standard UK Guaranteed Next Day Delivery on a Friday, we cannot assure it will always arrive on Saturday – occasionally, Royal Mail may deliver it the following Monday. So, for certainty of Saturday delivery, whether ordering mid-week or on Friday, we recommend utilising our Special Guaranteed Saturday Delivery service for your peace of mind.
  • Please be aware that Royal Mail prices this service higher than standard Guaranteed Next Day Delivery due to the premium nature of guaranteed Saturday deliveries. Thus, while this service incurs an additional cost, it offers certainty and convenience for those specifically requiring Saturday delivery.

Royal Mail UK Guaranteed Next Day Delivery - From £2.49...

Delivery Aim: Next Working Day

  • Orders placed before 4pm from Monday to Friday will be dispatched on the same day. Orders placed after 4pm on Friday will be dispatched on the next working day.
  • If you choose UK Guaranteed Next Day Delivery, we aim to deliver your order the next working day.
  • For orders under £60, this delivery option costs £7.99. If you spend £60 or more, the cost drops to £4.99. If you spend £80 or more, the cost drops to £3.49. And if you spend £100 or more, the cost drops to £2.49.

Europe Icon - vape shop same day delivery


Royal Mail Europe - £7.99

Delivery Aim: 3-5 Working Days

  • We ship to all countries in Europe for the price of £7.99. If you would like your delivery to be tracked and signed for, we have this option available for £11.99
  • With International Delivery to Europe, we aim to get you your order in 3-5 Working Days.

Royal Mail Worldwide - £11.99

Delivery Aim: 5-7 Working Days

  • For the Rest of the World, we offer shipping at £11.99.
  • With Worldwide International Delivery, we aim to get you your order in 5-7 Working Days.